---
title: "Commure ends payments in customer referral programs tied to AI products"
id: "stat-news-0-stat-commure-terminates-payments-under-its-customer-referral-programs-tied-to"
canonical_url: "https://medichelpline.com/clinical-feed/stat-news-0-stat-commure-terminates-payments-under-its-customer-referral-programs-tied-to"
content_type: "clinical_feed_article"
specialty: "General"
source_name: "STAT News"
source_url: "https://www.statnews.com/2026/08/13/commure-terminates-payments-under-customer-referral-programs/?utm_campaign=rss"
published_at: "2026-08-13T21:49:09.000Z"
evidence_level: "Verified Feed"
license: "CC-BY-NC-4.0 / Informational Use"
---
# Commure ends payments in customer referral programs tied to AI products
## Provenance & Clinical Metadata
- **Canonical URL:** https://medichelpline.com/clinical-feed/stat-news-0-stat-commure-terminates-payments-under-its-customer-referral-programs-tied-to
- **Specialty:** [General](https://medichelpline.com/clinical-feed/general.md)
- **Primary Source:** STAT News
- **Source URL:** [Original Journal Publication](https://www.statnews.com/2026/08/13/commure-terminates-payments-under-customer-referral-programs/?utm_campaign=rss)
- **Published At:** 2026-08-13T21:49:09.000Z
- **Evidence Rating:** Verified Feed
## Executive GIST (TL;DR)
- Commure, a health-software company valued at about $7 billion, has terminated a **customer referral program** that provided payments for referrals tied to its **AI** products, according to emails obtained by STAT. - The termination notice was sent by Commure’s chief legal officer, Dan Brian, and informs program members that payment agreements will end 30 days after receipt of the notice. - An email dated Aug. 6 states that any amounts owed as of the termination date will be “paid in full.” - The company’s notice to program participants arrived six days before a STAT investigation — published Aug. 12 — reported that Commure had offered thousands of dollars to customers and other parties to refer its AI products to potential new customers. - STAT had previously queried Commure about its referral arrangements on June 5; the termination emails were obtained by STAT and are the source for these details. - The reporting is part of a STAT+ exclusive article; additional in-depth portions of the story are available to subscribers. - The article names the company, the chief legal officer who sent the notices, the date of one notice, the 30-day termination window, the commitment to pay amounts owed as of termination, and the timing relative to STAT’s investigation. - The source does not report further details about the size of payments, the number of participants in the program, the mechanics of the referral payments, or any response from Commure beyond the emailed notices.
## Clinical Analysis & Structured Key Points
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Test your knowledge with our new weekday mini crossword [ Start solving ](https://www.statnews.com/stat-mini-crossword/) [STAT Plus](https://www.statnews.com/stat-plus/)[Exclusive](https://www.statnews.com/category/exclusive/) # Commure terminates payments under its customer referral programs tied to AI products ## The referral programs were the focus of a STAT investigation published Aug. 12 * [Manage alerts for this article](https://www.statnews.com/my-account/edit/#emails) * Email this article * [Share this article](https://www.statnews.com/2026/08/13/commure-terminates-payments-under-customer-referral-programs/?utm_campaign=rss) ![](https://www.statnews.com/wp-content/uploads/2026/08/GettyImages-2159864192-645x645.jpg) A view of Silicon Valley from above. Commure is based in Mountain View, Calif.PATRICK T. FALLON/AFP via Getty Images ![](https://www.statnews.com/wp-content/uploads/2021/02/casey-r-avatar-small-80x80.png) ![](https://www.statnews.com/wp-content/uploads/2022/08/britt-tran-v2-avatar-round-1-80x80.png) By [Casey Ross](https://www.statnews.com/staff/casey-ross/) and [Brittany Trang](https://www.statnews.com/staff/brittany-trang/) Aug. 13, 2026 ![](https://www.statnews.com/wp-content/uploads/2021/02/casey-r-avatar-small-80x80.png) [Casey Ross](https://www.statnews.com/staff/casey-ross/) 1. [](https://x.com/caseymross "X") casey.ross@statnews.com Casey’s reporting examines the use of artificial intelligence by providers and insurers. ![](https://www.statnews.com/wp-content/uploads/2022/08/britt-tran-v2-avatar-round-1-80x80.png) [Brittany Trang](https://www.statnews.com/staff/brittany-trang/) 1. [](https://www.linkedin.com/in/brittanytrang/ "Linkedin") 2. [](https://x.com/brittanytrang "X") brittany.trang@statnews.com Brittany Trang, Ph.D., covers AI in health and medicine: Does it actually work? Who benefits, or might be harmed? She writes the weekly [AI Prognosis newsletter](https://www.statnews.com/signup/ai-prognosis/). Follow her on [Threads](https://www.threads.net/@drbrittanytrang), [Mastodon](https://newsie.social/@brittanytrang), and [Bluesky](https://bsky.app/profile/brittanytrang.bsky.social). You can reach Brittany on Signal at btrang.01. Commure, a $7 billion health software company that sells artificial intelligence tools to medical clinics, has terminated a program through which it was paying parties for referrals to new customers, according to company emails obtained by STAT. The emails, sent by Commure’s chief legal officer, Dan Brian, inform members of the partnership program that their payment agreements will be terminated 30 days from receipt of the company’s notice. One email, dated Aug. 6, states that anything owed under the agreement as of the termination date will be “paid in full.” Advertisement The notice was sent to members of the program six days before the publication of a [STAT investigation](https://www.statnews.com/2026/08/12/inside-commure-athelas-mad-dash-automate-health-care/) that found the company offers to pay thousands of dollars to customers and other parties to refer its AI products to new business prospects. STAT first asked about the referral arrangements in an email to Brian on June 5. STAT+ Exclusive Story Already have an account? 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